- What is the Wass Store?
The store is available to all full-time Wasserman employees for client and/or employee gifting proposes. Merchandise can only be purchased with the use of a voucher code.
- How do I obtain a voucher code?
Each group/department has a designated approver for all merchandise orders. Please reach out to your department’s approver to request a voucher code, and note the specific business purpose/reason for the request (e.g. gift to client XX). For reference, below is a list of all approvers across the company.
- Global Comms – Rebecca Bobrosky
- Talent – Jason Ranne
- Music – Sara Pullman
- Laundry Service + Cycle – Brandon Starniri
- Brands Retainers US – Christa Newcomb
- Brands & Properties Projects US – Amy Corbett
- Experience & Creative US – Megan Hepburn
- Brands & Properties Division, Canada – Linsey Ferguson
- Brands & Properties Division, EMEA – Dave Thomson
- Properties Raleigh – Susan Cole
- Brands Corporate – Molly Rauhauser
- Research & Insights – Shelley Pisarra
- Brands & Properties Mexico – Molly Rauhauser
- Wasserman Next Gen – Jill Yuen
- Wasserman Digital – Graham Lubie
- Am I able to purchase merchandise without a voucher code?
No, a voucher code is needed to place an order and is the only form of payment accepted in this storefront. Although, the Wass20 merch is available for purchase via credit card and accessible through the Intranet
- Can I give clients access to the store to browse and choose merchandise?
No, the store is accessible to Wasserman staff only.
- What is the return or exchange policy?
We do not offer returns or exchanges on merchandise at this time. All orders are final.
- How much does shipping cost?
For each order received, a flat fee of $20 will be billed to the applicable Cost Center/department. This includes the costs of delivery, as well as any packaging and/or gift wrap.
- Can I ship an order internationally?
Please reach out to store@teamwass.com for international orders. We are currently working to build out sites for the UK and rest of Europe. We will communicate updates as they become available.
- How do I track the status of my order?
As soon as your order has been shipped, a shipping confirmation with a tracking number will be sent to you via email. Please allow up to five business days for your order to be processed.
- Can I request expedited or rush shipping?
If an order needs to be expedited, please contact store@teamwass.com right way and we will try our best to accommodate this request.
- Can I ship items to multiple addresses?
We do not currently offer this option. If you would like merchandise to go to separate addresses, you will need to place a separate order for each address.
- How can I change the shipping address?
If your order is shipping to an incorrect address, please email store@teamwass.com right away and we will try our best to accommodate this request.